Lewis Holland Artist Management's Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

Contact details

What information we collect, use, and why

Lawful bases and data protection rights

Where we get personal information from

How long we keep information

How to complain

We promise that:

• Any data we collect will be stored in a secure environment; if data is stored by a third party (e.g. database provider) we will make sure that they have appropriate security measures in place
• We will never sell or pass on your data to a third party

• If we do share your data with a third party, it will be done so safely and securely
• We will use personal information only for the purposes for which it was originally collected

INTRODUCTION

What data do we process?

• Artists and their associates
• Promoter and venue staff
• Business associates, consultants and suppliers
• Current and past employees

How do we collect data?

• You volunteer the information, either by completing a form, signing up to a service, communicating with us via email/phone/post or in person, or using our services
• Your information is passed to us in good faith by an artist, business contact or associate
• The information is freely available on your business’ website
• Anonymous data collected by cookies on our website

Why do we process this data?

1. For the performance of a contract
2. To monitor and improve the services we offer
3. To provide personalised services to individual users
4. To provide a requested service and related information
5. To keep up-to-date records on those we work with

Our legal bases

• Consent: you have given clear consent for us to process your personal data for a specific purpose
• Contract: the processing is necessary for the performance of contract, or because we have been asked to take specific steps before entering into a contract
• Legal obligation: the processing is necessary for us to comply with the law
• Legitimate interests: where the processing is necessary for our own legitimate interests or the legitimate interests of a third party, so long as our use is fair, balanced, and doesn’t unduly impact your rights

Data retention

Unless specified differently below, data is kept indefinitely, and for as long as Lewis Holland Artist Management continues to operate in its current form. As is required by law, we keep all financial and business records for a period of six years.

Deleting data

All deletion of data will be done in a timely and secure manner, whether electronic or hard copy. Hard copy data will be destroyed using a confidential waste service or a shredder. Under no circumstances will any personal or confidential data be disposed of in any other manner. Records of disposal will be maintained, recording the document disposed of, date and the individual responsible for authorising the disposal.

Your rights

Under GDPR, you have the following rights:

• Information: the right to be informed about the collection and use of your personal data
• Access: the right to ask for your personal information
• Rectification: the right to correct your information
• Erasure: the right to have your info deleted
• Restriction of processing: the right to limit how your information is used
• Data portability: the right to ask for your info to be transferred to other organisations
• Objection: the right to stop your information being used
• Profiling: the right not to be subject to automated decision-making including profiling, including the right to ask for a person to check a decision made by a computer
• Complain: the right to lodge a complaint with a supervisory authority, such as the Information Commissioner’s Officer (ICO)

Full information about your rights, and contact details for the ICO (Information Commissioner’s Office) can be found here: https://ico.org.uk/for-the-public/

OUR WEBSITE

We do not use cookies.

Third-party websites & embedded content

We do provide links to other websites and embed content (e.g. videos) from external sources, however this notice relates only to the Lewis Holland Artist Management site. We have no control over external websites and are not responsible for their content or privacy practices.

ARTISTS, TOURING PARTNERS AND THEIR MEMBERS

In order to make the necessary arrangements for any engagement or project, and to fulfil the terms of contracts for artists and/or touring partners, we will hold and process data on all artists, touring partners, their members and associates, as provided by the artist or touring partner. We will pass data on to a third party only as is necessary to fulfil our contractual obligations.

In addition, we are required under UK company law to keep your basic personal data (name, address, contact details) for a minimum of six years from the end of the financial year following the date of each financial transaction.

All information is stored within a secure database (Overture) and made accessible only to those who need it. You can view Overture’s privacy policy here: https://bookingwithoverture.com/housekeeping/privacy

BUSINESS ASSOCIATES (E.G. PROMOTERS, VENUES & SUPPLIERS)

Collecting & storing information

We collect and store your information when you correspond with us by phone, e-mail, in person via business card, or otherwise (including but not limited to name, job title, email address, postal address) for the purpose of fulfilling contracts and serving the needs of our clients. All information is stored within a secure database (Overture) and made accessible only to those who need it. You can view Overture’s privacy policy here: https://bookingwithoverture.com/housekeeping/privacy

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated: April 2026